Staff Rep - Cabin Maintenance

2023-02-15
Full Time

Description

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Key Responsibilities:

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities

  • Supports aircraft interior repair by performing a review of all interior discrepancies identified by internal and external customers
  • Ensures all discrepancies identified are documented and scheduled for corrective action
  • Researches required materials for all interior discrepancies and works with Inventory Performance group to set up and allocate these materials at each station
  • Enters trouble shooting and reference data on open deferrals to aid the technician in repair of open discrepancies
  • Reviews new aircraft configurations and changes to current aircraft configurations to ensure materials are set up and allocated to support the repair of these new items
  • Performs daily interior condition and work ability reporting to ensure cabin maintenance is being performed as scheduled and open discrepancies on aircraft are being corrected in a timely manner
  • Tracks chronic items that plague the interior condition and on time performance, works with Engineering and manufactures to find solutions
  • Answers complaints from United Voices and reviews audits from the cabin appearance teams
  • Opens log page deferrals for these items identified by these groups and schedules them for correction in a timely manner
  • Reviews and tracks all open interior deferrals and ensures materials are available for the corrective actions
  • Updates interior deferrals with trouble shooting, workforce requirements, materials and other reference data which will aid in the closing of the discrepancy
  • Schedules deferrals showing materials are available at a station
  • Monitors all deferrals requiring materials which have not been set up or are not in stock
  • Notifies and work with AOG team to order and move materials to stations where work can be performed
  • Works with inventory planners to ensure AIR locations are allocated the parts to support assigned fleets Alerts Inventory planners of items needing reviewed such as new aircraft and changes to current aircraft to ensure materials are set up and allocated to support the repair of these new items
  • Reviews all INT deferrals daily to ensure they have been deferred under the proper deferral type
  • Works with TOMC to correct discrepant deferrals
  • Researches customer complaints and ensures identified problems have deferrals to address these problems
  • Reviews audits received from appearance audit group and ensures all discrepancies are documented and scheduled for correction by the AIR crews
  • Work with inventory planning to ensure materials are ordered to support new installations and allocated to correct stations
  • Maintains Interior website to aid Line Maintenance and AIR on hard to find items used in the cabin such as decorative coverings, interior paints and bulk extrusions
  • Help with configuration maintenance of the Cushion and Cover Database
  • Works with Technical Publications to ensure Interior furnishings manual contains the correct manuals for each configuration.
  • Monitors tracks and reports on cabin deferrals and their time on wing.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check

ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

  • High school diploma or equivalent
  • 5 years in the aircraft maintenance industry
  • FAA A&P Certificate
  • Valid driver’s license
  • Extensive knowledge of aircraft maintenance operations and applicable FAA regulations
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Associate degree or 2 years of relevant work experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation


Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
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